Last Updated: 06 December, 2025

Your safety is our top priority.
Please follow the guidelines below for a smooth and secure travel experience.

1. Follow Driver Instructions

Our drivers are trained professionals.
Their instructions ensure:

  • Safe driving

  • Passenger comfort

  • Emergency readiness

2. Keep Aisles Clear

Please keep:

  • Bags

  • Luggage

  • Keep personal items away from the aisles so that movement is easy in case of an emergency.

3. Seat Belt Usage

Wherever seat belts available:

  • Always wear your seat belt.

  • Sudden braking increases safety.

4. No Smoking or Alcohol

For safety & clean environment:

  • Smoking strictly prohibited

  • Alcohol/drugs are not allowed.

Violation may lead to service termination.

5. Maintain Cleanliness

  • Take care of yourself and keep the bus clean.

  • Use the dustbin (if provided).

  • Stains or damage to the seats may be chargeable.

6. Respect Co-Passengers & Staff

  • Avoid Loud music & arguments

  • Maintain respectful behavior towards the staff.

Make every journey pleasant for everyone.

7. Keep Your Belongings Safe

  • Carry luggage at your own risk

  • Pay special attention to valuable items

The company will not be responsible for lost items.

8. Emergency Situations

In case of:

  • Medical emergency

  • Accident

  • Fire

  • Mechanical issue

Follow the instructions of Driver/Crew.

9. Pickup & Drop Timings

  • It’s important to arrive at Pichkup Point on time.

  • There is no guarantee of alternative accommodation in case of delays.

10. Children & Senior Care

  • Keep children under the supervision of their parents.

  • Please cooperate in giving priority seats to senior citizens.

In Case of Support

Shivpal Travels Support Team
Call: 7607940990 / 7392868549